2024 Spring Festival Holiday Notice

Dear Valued Customers,

We would like to inform you that our company will be observing the upcoming Spring Festival holidays from February 2, 2024, to February 16, 2024. During this period, our operations will be temporarily suspended as we celebrate this important traditional Chinese festival with our families and loved ones.

The Spring Festival, also known as Chinese New Year or Lunar New Year, is the most significant and widely celebrated holiday in China. It marks the beginning of the lunar calendar year and symbolizes new beginnings, good fortune, and prosperity. It is a time for families to reunite, exchange blessings, and pay respects to ancestors.

Please take note of the following details regarding our operations and services during the Spring Festival holidays:

1. Office Closure: Our offices will be closed from February 2, 2024, to February 16, 2024. We will resume regular business hours on February 17, 2024.

2. Customer Support: Our customer support services will not be available during the holiday period. However, if you have any urgent inquiries or issues, please send an email to info@medicoswab.com, and we will respond as soon as possible upon our return.

3. Order Processing and Deliveries: Orders placed after our cut-off date, which is February 1, 2024, will be processed and shipped after February 16, 2024. We kindly request your understanding and patience during this time as there might be some delays in order fulfillment and deliveries.

4. Online Services: Our website and online platforms will remain accessible throughout the holidays. You can still browse our products, place orders, and make inquiries. However, please note that responses may be delayed until after February 16, 2024.

We apologize for any inconvenience caused by the temporary closure and the potential delays in our services. We assure you that we will do our best to ensure a smooth transition back to regular operations immediately after the holidays.

On behalf of our entire team, we would like to take this opportunity to extend our warmest greetings and best wishes to you and your families as you celebrate the Spring Festival. May the Year of the Dragon bring you abundant joy, success, and prosperity.

Yours sincerely,

Medico Technology Co., Ltd.